Testimonials
Every home bought or sold is a journey, and I’m honored to have guided so many happy clients along the way. See their testimonials and why they continue to refer me.
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From the start, Kathy provided us with efficient, comprehensive and reliable service. Being a first time home buyer, Kathy brought a breadth of experience, pointing out key details that I wouldn’t have known to otherwise look for. This helped distinguish good houses versus great houses. Kathy was quick to respond to inquiries and prompt to confirm viewings. Her warm nature made the house hunt, which can often be stressful, seamless. I am grateful we worked together and would not hesitate to recommend Kathy.
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Kathy sold our Leaside home of 36 years. We were very satisfied with her knowledge and professionalism through the whole process. Kathy responded to our needs in an efficient and always friendly manner. Our sale ran smoothly from start to finish.
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I’ve known Kathy for many years and can’t imagine using anyone else to represent me in buying or selling real estate. She combines the highest professional standards with an in-depth market savvy and a broad network of contacts to get the job done.
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Kathy was wonderful to work with. She is patient and knowledgeable about the whole process, from initial market search to closing on our new home. She never made us feel rushed or pressured. She allowed us to explore various corners of the market to better understand ourselves and what we wanted (and how this related to what we could afford!) while still providing a steady hand of guidance in navigating this stressful and monumental process. She was always generous and flexible with accommodating our schedules. Thank you so much Kathy.
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Kathy was great every step of the way. As first-time homebuyers, she was able to answer all of our questions in a way that we were able to understand. For anything outside of her scope, Kathy was honest and had great professionals to recommend us to at our own discretion — mortgage brokers, real estate lawyers, you-name-it. Prior to buying a house, we were warned how difficult and long of a process it can be, with ups and downs. Our experience was mostly easy-breezy, which we chalk up to 1) knowing what we were looking for and; 2) Kathy never leading us astray. She was never pushy, always insightful, we always felt in control of the wheel but never on our own. I would highly recommend Kathy to anyone looking for a realtor who is personable, patient, and practical. We found a forever home, but if we end up on the market again in the near future, we wouldn’t hesitate to work with Kathy again. 6/5 stars.
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We can’t speak highly enough of Kathy. She was absolutely wonderful. We were first time home buyers and had no idea what we were doing or where to even begin, but Kathy was always so kind and patient and made the process as smooth as possible. She provided detailed inputs and was always there for our texts and emails and endless questions. Kathy is diligent and dedicated to her work from helping us put in the offer, lining up home inspection, closing process she kept constant communication with us via email text and phone when needed.
When buying she understood what we wanted most in our first home and made sure to help us get the best house for our budget. She also made sure we looked at every possible option before making a decision. In the end we bought the perfect house for what we needed. We are so grateful that she was our realtor and that we got the opportunity to work with someone as great as her!
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It’s hard to express how grateful I am for your help with my overwhelming project. It would not have been achieved without you and your team. Your contribution is not merely selling and purchasing homes – you are the key to recreating futures.
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I would not have sold my condo without Kathy’s help. I was impressed with her professionalism, patience, real estate knowledge, and negotiation skills.
Kathy was proactive in helping me reach solutions when new problems popped up. She took my case with full diligence and attention. When I went through all of the emails/correspondence since we started working together I felt a bit emotional reading them all. Now I know what being professional means.
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Kathy has a deep knowledge of the real estate market and has an impressive understanding of the neighbourhoods, amenities, and property values of potential condos. She genuinely cares about her clients and we highly recommend her to any who is about to begin their search for a new home!
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I wanted to send this note to share our sincere thank you. We had an amazing experience with you and you made sure you worked with us to ensure we got the condo that suited our girls. We are extremely happy with our purchase. The process seemed quite intimidating at first but it turned out great! Thanks to you!
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We loved working with Kathy – she took the time to understand what we were looking for, was always patient with us, and was incredibly responsive. She never pushed or pressured us and gave expert advice that landed us our dream home. We fully trusted that Kathy had our best interests at heart, and it was a wonderful experience working with her.
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Little did we all know just how challenging the market would prove to be when we listed with Kathy a few months ago to sell our townhome at Kilgour Estates. She was the obvious choice for us, being a well-established professional with a proven track record who came highly recommended by family and friends. Kathy helped us navigate the ever-changing macro landscape of rising interest rates and geopolitical risks along with effectively differentiating our property in what became a very competitive market for all sellers of real estate in most areas of the city. We are grateful to her for her advice and commitment to us throughout the process and were very glad that we chose a professional of her stature that has experienced a wide variety of market cycles-especially the difficult ones. With her calm and confident demeanor, Kathy is capable and willing to remove any obstacles that arise, right down to the final detail and has a team of professionals that she has worked with for many years that step in along the way to remove the burden from her clients. We are very pleased with the results that she got for us. Kathy is solid gold in every respect. She anticipates and rises to the unknown challenges that lie ahead in most real estate transactions. She is a clear choice for anyone who wants to work with a skillful, experienced and ethical representative who gets results for her clients.
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Look no further, working with Kathy is undoubtedly the best choice we made. She makes an otherwise complicated process such a breeze and is a real joy to work with. She has exceptional knowledge – a true trusted advisor, a refreshing, transparent and honest approach, and she devotes so much effort into proactively helping you.
On the selling side, she ensures everything is organized from getting ready for market, to all your moving/storage needs, plus all the in-betweens you wouldn’t think of!
On the buying side, she understood exactly what we wanted, and her dedication, expertise and personal touch were integral to us finding a perfect home. Kathy goes above and beyond, and we can’t recommend her highly enough!
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When it came time to sell our house, I knew I would ask Kathy to be our realtor. Kathy took great care when selling both my mom’s house and my aunt’s house. I think of her as our family realtor! Kathy took care of all our worries about moving including managing all the clutter that had accumulated over our 20 years in our home. Kathy’s warm guidance was there to help find a solution to all of the challenges when selling a house. The house selling process felt like I had a caring family member helping me every step of the way. Kathy’s level of service is unparalleled and I would choose Kathy as my realtor again and again!
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Kathy’s deep experience in the Toronto real estate market made the hunt for and purchase of my first condo a smooth and exciting experience! She was incredibly quick to pick up on my wants and needs for my condo search. Being a first time homebuyer, she was also diligent in sharing with me significant insight into the condo market, the subtleties of condo ownership, and advice in how to distinguish a “good” unit from a “great” one! Thanks to Kathy, I was able to quickly find a beautiful condo for my first home which checked all the boxes on my list, and felt very comfortable thru and beyond the closing of the condo with her guidance and support.
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We have asked for Kathy’s assistance buying and selling homes for the last near decade. This move (our forth) we definitely wanted to be our last and move into a neighbourhood with a great school, on a kid-friendly street and lots of room to grow. With the current real estate market, it’s easy to want to make concessions and settle. But Kathy kept our best interest at heart and ensured we found the best home for our budget in our dream neighbourhood. She also takes the hassle out of selling, making a stressful process as easy as possible with expert tradespeople and a keen eye to what she can use to stage and what needs to be packed away. We cannot thank Kathy enough for her dedication in helping us navigate these stressful transitions with her prompt responses, expert advice & negotiation skills and her ever-present, friendly smile. Thank you, Kathy!
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An expert for a complex process, Kathy has overseen the purchase and sale of 5 of our real estate transactions over 12 years. Each transaction has had unique twists and turns with the most recent “estate sale” purchase the ultimate challenge.Her unrelenting professionalism kept us sane during the sale of our home and the purchase of 2 properties (one unexpected!) in 2 short months.
She even showed up with a hot lunch amid the chaos!Her connections with a wide range of trades ensured our homes were optimized in preparation for listings while also providing key contacts for home improvements long after the close of each sale. From identifying purchase opportunities to selling our homes, Kathy’s unique skills and grace under pressure are truly reflected in her “platinum service” commitment.
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Kathy’s experience, market knowledge, and no-pressure approach made buying our first home in Toronto a breeze. With her support and advice throughout the process, during a pandemic, no less, we were able to purchase a house that checked off everything on our wish-list.
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Kathy handled both ends of our latest real estate transaction.
She helped land us the home of our dreams while negotiating a solid price for our previous place when market conditions were turbulent and the closing date was tight.
Since then we’ve developed a sharper focus on the level of service competing agents offer their clients and have concluded there really is no comparison.
From the exceptional, polished marketing tools she developed for the sale, along with the intensive prep involved in getting our property ship-shape for presentation, Kathy is in a league of her own.
Plus we’re more than happy with the price she negotiated for our new home.
We remain in touch with Kathy as does our daughter and will know who to call when it’s time for the next transaction.
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We are so glad that we found Kathy to be our real estate agent! She patiently helped us look high and low for a home that suited us in this crazy market. Her experience and knowledge of the market helped us feel confident in our decision.
She guided us through the closing process and gave us critical advice allowing us to win the bid on our dream home. She went above and beyond by helping us settle in and made sure that we were comfortable in our new home!
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We are ever so grateful for all you did. Arranging repairs, making the house perfect, and of course, your expert advice. Words cannot say how appreciative we are. You went above and beyond.
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We have known Kathy for over a decade and during that time she has patiently shown us a number of properties until she found us our dream home! She listened to our requirements and was very in tune with our needs knowing exactly what we wanted. Once we purchased, she promptly sprang into action mobilizing her friendly and punctual set of trades to assist in preparing our home for sale. In a matter of weeks, our home was ready for market and she stopped at nothing to make the sale despite tough market conditions. Throughout the process, she was excellent at keeping us calm and maintaining perspective drawing on her years of experience. Kathy continued to make herself available post-sale with any of our inquiries and her high level of customer service is second to none. We highly recommend Kathy to anyone, she truly cares about her clients!
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Kathy, there are not enough ways to say thank you for your support and professionalism in the sale of my home. You eased me through the daunting task by creating a detailed timeline and organizing your excellent team of professionals to assist in the preparation for sale. Even as the pandemic created havoc, you calmly applied your expertise and attention to detail to work through the protocols necessary to get the job done! Your services are over the top Kathy, and so are you!
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Selling a home is something one does not do often so we were anticipating a difficult and time-consuming process, however, once we met with you and your incredible team of trades it was as if a huge weight had been removed. Attacking chores systematically, arranging all the tradespeople, making sure things were done quickly and efficiently ensured that everything that needed to be done was done well. You went well beyond our most optimistic expectations in terms of the services you provided. We cannot thank you enough for being with us every step of the way, making our house look it’s very best and always providing wise and considered advice and support. But most importantly, we always felt that you were in our corner and that you represented us in an honest and caring way. Thank you.
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We want to sincerely thank you for all of your outstanding guidance and help in purchasing our first home! We’re so excited to have purchased such a beautiful home and we look forward to starting a new chapter of our lives in Davisville Village and appreciate all of your advice and the expertise you shared with us to get us to this point. We wouldn’t have found our new home without you and are truly grateful for everything you did to help us.
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We wish to thank you for your services during the Estate sale of our Aunt’s home. Your dedication and professionalism made things easy for us during the long process. Yvonne and Ted Ebbers We decided to sell our long time home in a short period of time. We interviewed several real estate agents and Kathy was the one who met our expectations. We were not disappointed! Kathy and her team are professional, service-oriented and easy to work with, guiding us through many difficult and unimagined decisions. Every step of the way we were informed and in contact. Kathy’s holistic approach, encouragement and overwhelming service made all the difference in the world. Every question and situation had a solution, sometimes even before we asked. Oh, and did I mention her pleasant, positive attitude. We are grateful and will forever remember Kathy’s support, trustworthy advice and care through this anxious time.
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It’s been quite a journey! We can’t imagine a better partnership than the one we’ve enjoyed with you Kathy.
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We so appreciated your expertise, professionalism, attention to detail, awesome team and most importantly your patience with us. Please feel free to use us as a reference anytime – you’ll get nothing but glowing reviews!
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We are delighted to highly recommend Kathy McLachlan and her team of professionals. This is the second time that we have worked with Kathy, and she again delivered beyond our expectations. She presented our home beautifully and drove significant traffic even during what was otherwise a soft period in the market. Rather than encouraging us to accept the first offers, she counseled us to be patient, and indeed we ultimately received a price in line with our expectations. She managed the complexities of dealing with our buyer, even when we were traveling out of the country. Kathy is a consummate professional, highly ethical, very responsive, and we would not hesitate to recommend her.
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I wanted to re-enter the Toronto market within a year of Kathy selling my house, only this time I was interested in purchasing a condo. I received the same incredible service and professionalism Kathy always conveys! She was very helpful in narrowing down my search and found the perfect condo that fit my needs. If you are ever thinking of buying or selling a home within the GTA, Kathy is the only person you need to call
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Kathy has personified her motto of “service”.
Kathy was always available, be it by email, text, phone and/or in person. Special attention was given to staging our condo and all of the necessary details were taken care of. She even took the time to personally deliver packing boxes and tape. The staging was well planned and timely. Photos were taken by a very professional photographer and measurements were done within the same hour.
We sold our condo within a week of listing which is in large part the result of Kathy’s professionalism, expedition of the showings and managing our wishes.
I would recommend Kathy to anyone listing their home or condo who wants personalized service of the highest degree.
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We worked with Kathy in 2018 to sell our Leaside home of 30 years. Kathy is the consummate professional, bringing experience, empathy and competence together to produce a stress-free selling process. Kathy and her extensive team took care of every detail, staying in constant communication and advising us on each decision. There is tremendous value in knowing that you are working with someone who truly has your best interests in mind and we have already recommended Kathy to our friends.
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We are so pleased we chose to work with you!
It was an absolute pleasure dealing with you and your team.
Thank you for your ongoing patience with getting our father’s condo prepared for the market, listed and final steps prior to closing.
You and your team are truly amazing.
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Kathy took on a monumental task when selling our home because our house appealed to a smaller niche market due to its lot shape, but also because I am disabled, which necessitated everyone to work around my fatigue levels.
Kathy adapted to these challenging circumstances with respect, understanding, kindness, and the utmost professionalism. She also has a wonderful crew of talented professionals who attended to any household needs quickly and adeptly.
Kathy had a detailed plan of action and stuck to it, but always considered our needs first. The sale of our house was smooth, quick and sold at a satisfactory price. She is whip-smart and stick-handled any complications deftly. We highly recommend the Kathy McLachlan team for intelligent managing of your real estate needs in today’s turbulent and ever-changing market.
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This is the second time that we have worked with Kathy. The decision to work with her again was easy. Her communication with Dad was excellent, every step of the way. When he asked that she include his two adult children in the process and decisions, she embraced the idea of having others involved, while keeping focus that Dad was her client and final direction was always to come from him.
Kathy is reliable, responsible and professional. She made everything easy for our father…from arranging cleaning and staging of his older house, and listening to his preference to have updates in person when possible, to prioritizing information for him to know.
It is said that one learns a lot about a person when the going gets tough…and Kathy demonstrated her energy and willingness to protect the interests of her client while maintaining her high ethical values. For the first time in Kathy’s career, she had Dad’s property that had significant twists and turns beginning on the night a bid was accepted to the day after closing (all on the buyer’s side and completely beyond our collective control) that required research, legal consultations, additional decisions and the delicate balance of keeping Dad informed while not causing him worry between April and September. Kathy proved over and over that recommendations were well thought through, that she was exceptionally well organized, and that she was working for her client not herself.
Kathy is an experienced real-estate broker. Most importantly she does the right thing for her client whether the waters are smooth or choppy. She had to gauge some big hurdles…and she shone!
For you, she’ll make you’re home selling experience a good memory with little stress and with as much reassurance and organization as you need.
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The decision to sell our home was a tough one, but the decision to use Kathy McLachlan as our real estate broker was easy. We had done our homework in advance and knew that the service and professionalism that Kathy provides is extremely unique. Every detail, from organisation to staging to cleaning and a home inspection, was covered by Kathy. She was a perfect fit for us and contributed immensely to the quick and comfortable process of selling our home. We have not heard of another agent who provides such a service and would not hesitate to recommend Kathy McLachlan.
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I called Kathy because she sold a property on my street and my husband suggested I should meet her and see how I felt about her listing our family home. As soon as I met her, I knew she was going to be the broker for us. She made my entire family comfortable from day one. She expressed that she is all about “service” and that is exactly what we received. Kathy and her team came in and did exactly what she promised and then some. Kathy is passionate about her work and she definitely puts her client’s needs above all else. I have recommended her to two of my friends and they both feel the same about her service. Her professionalism and character are second to none. She is SIMPLY THE BEST.
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Kathy McLachlan, was highly recommended to us by a friend. It was a very emotional time with the passing of my Father. Kathy was so helpful with everything from cleaning the house, removal of unwanted items, lawn care and staging. She understood our needs and came up with a proper price and selling strategy.
Kathy is very respectful and considerate, has experience and knowledge, and I will be recommending her Real Estate services to everyone I know.
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We had the pleasure of working with Kathy when we bought our first house 11 years ago and there was no question who we would call when we recently decided to sell our home and move to a new neighbourhood. Kathy has an in-depth knowledge of the Toronto Realty market and ensures that everything is taken care of so that your home shows all of its strengths to prospective buyers. She is incredibly responsive, insightful and is truly a partner in finding your new home as well.
We have referred our friends to Kathy and she has also wowed them with her great service. Kathy is very much a trusted advisor and we would recommend her to anyone looking to buy or sell their home.
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Selling your home can be challenging but Kathy surrounded me with exacting professionalism and most especially thoughtfulness. She left nothing to chance and was there for me through it all.
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We were selling our townhouse in Don Mills at a time when market conditions were changing on a weekly basis. Kathy’s professionalism and calm approach helped us in all aspects: from staging, to showing, to setting a price that would encourage multiple bids. Kathy’s experience paid off in spades. After receiving four offers our home was sold within one week of being on the market at a time when comparable properties with lower list prices had been sitting on the market for weeks. I highly recommend Kathy as broker who works not just for her clients, but with them and on behalf of them.
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Kathy provided me with excellent service in my search for a new home, which took about a year.
She was very knowledgeable about market conditions and the pros and cons of specific properties we looked at. She was at all times respectful of my requirements and did not try to pressure me to make decisions before I was ready. While she provided me with exemplary service when buying the house, to my great relief she continued to provide assistance with a few glitches I encountered after I had purchased the house. And finally–she is pleasant person to spend time with during the many excursions it takes to buy a house in Toronto.
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I cannot speak more highly about Kathy and her abilities to spin magic. She takes customer service to a whole new level. When I advised Kathy that I had bought a new home and was looking to list mine, she had it up and ready for showing in less than a couple of weeks. It would have been done sooner if it wasn’t for me slowing up the process. Kathy had her crew of resources on it the day after I emailed her and she oversaw the entire operation while remaining actively involved. At no time did she send someone else over on her behalf. Everyone put in extra effort and did it with a smile. Her entire team spoke highly of her and were genuinely thrilled to be part of her crew.
My home sold without a hitch and had multiple offers. Thanks to Kathy she kept me calm and focused from start to finish and made the entire process appear almost effortless. Thanks to Kathy I’m able to leave my home that I loved for so many years and move on to my new one feeling great. If you are ever in need of a realtor, I would recommend Kathy in a heartbeat.
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Selling a home is an adventure and like all great adventures it’s both exciting and scary. Kathy knows this. She is a great listener, a thoughtful trustworthy confidant, disciplined and extremely knowledgeable. But what makes Kathy exceptional is that she understands the stress of selling a home. She gets the “scary” factor.
Kathy handled every detail that went into our big adventure and we were confident because we knew that she had our backs every step of the way. It made all the difference.
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We were very fortunate to have Kathy recommended to us to help us sell our home of 20 years. Kathy and her team provided invaluable assistance and acted professionally throughout the process. She advised and supported us in getting our home ready to be listed and shown, kept us fully up to date during the selling period, and then provided a calming influence in our dealings/negotiations with prospective purchasers. We felt very confident throughout the entire selling period that the sale of our home was in competent hands. We have no hesitation in recommending Kathy to our friends.
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Now that we’re learning more about what the Leaside neighbourhood has to offer (future LRT stop, local library and wading pool), you can’t believe how excited we’ve become. Our families are so thrilled that we’re so close by. Thank you again for your excellent, excellent hard work and skills, for taking us on despite our limited budget, for your perseverance, and your understanding and compassion during this trying, but memorable time!
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Thank you for months of patience and calm. You made the whole process of buying and selling easy and we are all delighted with the outcomes.
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Needless to say you have been a saint for all the work that you have put in for the sale of the place I have called home for the past 40 years. I recently dropped by your office on Mount Pleasant needing some help with copies. The three women working the front desk were so accommodating. I wanted to pass on my admiration for such professionalism. Again, many thanks and I am looking forward to closure in three weeks.
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A close friend and former colleague recommended you to assist us in the sale of the house. He is a lawyer and cynical by nature and experience. It was, and remains, a fine recommendation. You showed patience in the face of reluctance. You had available to you skilled people to prepare the house for showing. At no time were you anything less than candid. I was dazzled by your skill. You are a woman of integrity and I am happy to have worked with you. You earned your commission through skill, experience, market knowledge and integrity, always integrity. Best Personal Regards,
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Kathy came highly recommended by a neighbour. As soon as we met her, we understood why. She is passionate about her work. Her team of professionals quickly identified what needed to be put in place to make the condo shine and she worked efficiently. Each time we met, Kathy took time to answer our questions and explained things fully. She kept us informed throughout the whole process. We could not have been more pleased with the final outcome. Kathy is simply fantastic!
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Claire and I would like to thank you all for all your work in preparing and staging our mother’s condo. The changes were remarkable and really gave the condo a completely different feel. I am sure the painting and staging contributed to the very positive outcome. Thanks you all for your hard work.
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As first time home buyers in an intimidating market, Kathy was the ideal real estate agent for our family. Her marketplace expertise, sound counsel and no-pressure style gave us the confidence to pursue our goal of home ownership. As a result, Kathy helped us get the right house in the right location at the right price. We highly recommend her.